What is ISO 9001 Quality Management?
Quality is something that every company desperately aims for, although it can be difficult at sometimes to accomplish in most circumstances. Quality and efficiency issues arise on a daily basis in a firm, whether a critical file cannot be located or a client discovers that a service or product does not meet their initial expectations. ‘Quality Management’ which is the practical solution for this, is not just making sure you meet client expectations or else internal working standards, but also covering a wide operational scope to oversee all activities and tasks that must be maintained to attain the desired level of excellence.
“Quality means doing it right even when no one is looking.” ~Henry Ford.
Why is it important?
Most critical fact to remember is that we live in a contemporary world where we get to witness more than enough lessons from the devastating outcomes of neglecting quality management, starting from the point where mismanagement of a single firm collapses its own operations and ending from the point where it leads to a global financial crisis affecting millions and billions of such similar firms.
Hence, standing on the fact that ‘Modern Problems Needs Modern Solutions’ over the time, industrialization and globalization has finally pushed each and every firm to have the quality management in their ‘To Do List’ regardless of region of establishment, ownership, scale or status
In what forms ISO 9001 Quality Management comes to us?
The best practices of managing quality come forward in the form of globally accepted ISO standards where you can be certified with ISO proving to the whole world that your systems are of the desired quality of excellence.
What do ISO standards bring us?
Satisfied Clients
Clients are adamant about doing business with ISO-certified companies and are usually loyal to them. Businesses that obtain an ISO certificate will not only benefit in the short term, but will also improve their marketability in the long run. An ISO certification allows a company to embrace quality by focusing on continuous improvement. Hence, customer satisfaction is, unsurprisingly, one of the most important goals of quality management systems.
New Markets, New Income Sources
Once a company is ISO certified, it can advertise its quality certification and respond to quotes requests from other companies, making the ISO certificate a must-have. Businesses can take advantage of new market opportunities that they couldn’t do business with before becoming ISO certified, thanks to ISO’s globally accepted certifications and standards.
Quality Products
Quality standards are part of a quality management system (QMS). As a result, one of the benefits of implementing a QMS should be an improved level of quality across the board. This translates to higher quality standards across the board in every process and product. Conformance to the set requirements is what quality is defined as. As a result, a welldesigned, well-implemented ISO Quality Management System will put your company on the path to improved quality.
Empowered Internal Culture
A company that successfully implements an ISO quality management system can empower its employees. A quality management system (QMS) will provide your employees with clear and concise job descriptions and quality objectives. Work instructions and procedures, as well as immediate and actionable feedback on employee performance and process metrics, are all provided by the tools. ISO Standards were created to make the process of producing high-quality, consistent products easier. This is accomplished through quality management systems for all types of businesses that track the progress of a service or product as it moves through each stage of production. These quality management standards are extremely beneficial to businesses seeking ISO certifications.
Happy Clients, Flowing Profits
Quality means that whatever you’re making is up to par with what your customers expect. You will not only meet the stated requirements, but you will also meet the implied requirements of your clients. Quality translates to fewer customer complaints and more time spent resolving those that do arise. An ISO certified company has a well-functioning quality management system and, as a result, can better understand and meet the needs of its customers, resulting in higher overall customer satisfaction.